Privacy Policy
Last Updated: 2nd June 2025
Big Brand Theory Consultancy (ABN: 83 893 225 948), trading as Big Brand Theory, is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
1. What Personal Information We Collect
We may collect personal information including:
Name, business name, and contact details (address, email, phone)
Information provided in inquiries, emails, or through our website forms
Details of services provided to you
Website usage information (such as IP address, browser type, device information, and site interactions)
2. How We Collect Personal Information
We collect personal information directly from you, through website forms, email, phone, or during the provision of our services.
3. How We Use Your Personal Information
We use your personal information to:
Provide and manage our services
Respond to inquiries and communicate with you
Improve our services and website
Send marketing or promotional materials (you can opt-out at any time)
Comply with legal obligations
4. Disclosure of Personal Information
We will not share your personal information with third parties except:
As required by law
Where necessary for third-party service providers (e.g. IT, payment processing) who assist us in delivering our services, provided they are also bound by confidentiality and privacy obligations
With your consent
5. Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, including secure storage and regular review of data protection practices.
6. Access and Correction
You may request access to or correction of your personal information at any time by contacting us at [info@bigbrandtheory.com.au]. We will respond within a reasonable timeframe.
7. Cookies and Website Analytics
Our website may use cookies and analytics tools to monitor usage patterns and improve user experience. You may disable cookies in your browser, but some site features may not work as intended.
8. Overseas Disclosure
We generally do not disclose personal information to overseas recipients. If this becomes necessary, we will comply with all relevant APPs regarding overseas disclosure.
9. Complaints
If you believe we have breached your privacy rights, please contact us at [grant.belcher@bigbrandtheory.com.au]. We will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Details:
Big Brand Theory Consultancy (trading as Big Brand Theory)
ABN: 83 893 225 948
Email: grant.belcher@bigbrandtheory.com.au